What term refers to the part of an airline or travel agency staffed by specialists in international airfares?

What term refers to the part of an airline or travel agency staffed by specialists in international airfares?

• A. Rate desk
• B. Reservation desk
• C. Ticket desk
• D. Fare desk

Answer: (A)

Pricing international airfares requires specialized knowledge of fare rules, carrier combinations, and currency/tax calculations. The group that handles building and quoting these prices is the rate desk. They maintain fare data, apply complex rules, and produce accurate quotes for multi-carrier itineraries, making them the go-to team for international pricing. In contrast, the reservation desk deals with holding seats and creating bookings, and the ticket desk handles issuing tickets. A fare desk isn’t a standard term for this function in most agencies, so it doesn’t describe the pricing expertise as clearly as rate desk.

Pricing international airfares requires specialized knowledge of fare rules, carrier combinations, and currency/tax calculations. The group that handles building and quoting these prices is the rate desk. They maintain fare data, apply complex rules, and produce accurate quotes for multi-carrier itineraries, making them the go-to team for international pricing.

In contrast, the reservation desk deals with holding seats and creating bookings, and the ticket desk handles issuing tickets. A fare desk isn’t a standard term for this function in most agencies, so it doesn’t describe the pricing expertise as clearly as rate desk.